Sorry, not sorry – why we need to stop apologising when it’s not our fault

How often do you say sorry every day?  It’s been reported that a survey of more than 1,000 British people found that that the ‘average’ person says “sorry” around eight times per day – and that one in eight people apologise up to 20 times a day – even when they’re not at fault.  Why doContinueContinue reading “Sorry, not sorry – why we need to stop apologising when it’s not our fault”

Mirror Mirror on the Wall

During a recent workshop I was teaching, I asked the attendees what they would say to themselves if they dropped their wallets/purses at the checkout, and all the coins/contents scattered across the floor in front of them. Not one of them said they’d say “whoops, that was an accident”. Every one of them said they’dContinueContinue reading “Mirror Mirror on the Wall”