Policies

Service Provision

Services are designed to be supplementary to, not in place of, any medical advice from your doctor or healthcare team.

Whilst we hope that products and services are widely suitable, please take responsibility for any decision you make to independently purchase any items, and check their suitability for you, as you would making any other purchases.

Providing information about these products or services simply means we think you may like or benefit from them. No guarantee of any specific results can be given. If you have any concerns about your health and wellbeing, please consult your doctor.

Online Purchases

Please read any additional terms and conditions where applicable for online purchases. These will be made clear before you make your payment.

Refunds

In order to obtain a full refund for paid services, please provide at least two working days notice for 1-1 sessions, and 10 working days for group classes and events.

Digital downloads to access online resources including .pdfs and MP3s are exempt from refunds.

Privacy

Information collected via this website is in accordance with GDPR regulations. We do not sell your information to anyone or pass it on without your permission, with the following exceptions:

• your health and wellbeing, or someone else, is at risk

• you disclose an intention to, or already have, broken the law.

Cases are discussed anonymously with a qualified supervisor, as required by the ethical guidelines followed.

Liability

The author of this website shall not be liable for your misuse of this information, nor have liability nor responsibility to anyone with respect to any loss or damage caused, or alleged to be caused, directly or indirectly by the information contained on this website or through products and services provided. This website and its content may only be of informational and educational value.

All views expressed are those of the author, Delphi Ellis, and protected by copyright unless otherwise stated.

Who to contact if you’re struggling

You should always speak to your healthcare team if you’re worried about your health and wellbeing. If you are struggling with your mental health, speak to your doctor; alternatively you could call 111 in the UK. You could also reach out to the Samaritans who are available 24 hours a day, 7 days a week on 116 123 (UK and ROI) or visit their website.

Policies may be amended as and when required. If you have any questions please contact us.

© Delphi Ellis | Helping You Sparkle ™ | 2006 – 2018 all rights reserved